Returns
Being that each piece is handmade special for your order, we do not accept returns. All jewelry orders are non-refundable.
The only exceptions are if the piece is faulty / defective or its not the item ordered. Any defected products must be unworn and returned with 7 days of delivery.
Please email info@passingdays.com with the following:
subject line: RETURN
Name, order number and pictures &/or video of the defected product.
Exchanges
Unworn jewelry from the High Hopes Collection (only) may be exchanged for a different size as long as it is returned in proper condition.
Please allow 3-5 days to inspect before the exchange occurs.
Costs of exchange shipping are on the expense of the customer